Problems With A Travel Agent

Jimmy/ September 20, 2022/ travel agency

What’s more, you get access to our 24/7 helpline during your trip. And if you need to make changes to your itinerary for any reason, you can leave all of that to us as well. This means you can leave all the hassle of trip-planning to the experts, who are based in Iceland. They know the country inside out, so you can rely on them to incorporate the best sights and hidden gems that you wouldn’t otherwise know about. Read more on our blog about the best Iceland tours to add to your itinerary. Enjoy a northern lights adventure in the remote Westfjords, or head to the Snæfellsnes peninsula.

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Dark nights are essential if you wish to see the northern lights, aka the aurora borealis. This means the summer months of May to August are largely ruled out, as the sun may not set at all in northern areas of Norway during this season. Fortunately, Nordic Visitor travel consultants are on call 24/7 in case of any road closures, so pack appropriately and weather won’t be a concern. You will receive a comprehensive itinerary with any additional extras you’ve requested, plus tried and tested accommodations of both comfort and quality. If you have any questions about our packages or services, please do not hesitate to contact us.

Iceland Highlights

Choose our packages and you’ll take home unforgettable memories. Plan your trip risk-free with Nordic Visitor’s cancellation insurance. Add it to your booking to enjoy flexible terms and peace of mind. Purchase it with your package or secure it free of charge by booking a tour with 20% deposit or more. Come and discover the beautiful fjords, mountains and cities on a trip arranged by Nordic Visitor, a leading Norway travel agency.

  • You should keep an eye on the website for foreign travel and updates.
  • We always advise our guests to dress sensibly throughout the year.
  • Hopefully these tips should give you an idea of what you’d prefer.
  • If you received an ATOL Certificate you should check the status of your booking with the ATOL holder mentioned on it.
  • This will ensure that your payment is not at risk if the agent ceases to trade.

We were one of the first online travel agents in the UK to have complete financial protection because we know how important peace of mind is to our customers when they book their holiday. That means, when booking a flight inclusive package holiday through us, you’ll have complete peace of mind that your money is safe. If you received a receipt with an ATOL number on it you should contact theATOL holder for advice. However we have no mandate to regulate the detailed standards of service that tour operators or their agents provide, or to dictate and interpret Booking Conditions. If you received an ATOL Certificate should contact the ATOL holder for advice. However, we have no mandate to regulate the detailed standards of service that tour operators or their agents provide, or to dictate and interpret Booking Conditions.

Problems With A Travel Agent

As our Iceland travel team is based locally, we have close connections with our suppliers and we visit them regularly. This is why we are confident that the accommodation on your trip with us will meet or even exceed your expectations. Yes, Nordic Visitor offers an optional cancellation insurance which protects your payment. This means that, if you need to cancel prior to your arrival, you will never lose the money you’ve paid to us. You’ll be offered a partial refund and partial travel credit depending on terms and conditions. Nordic Visitor only organises small minibus tours with a maximum of 16 people.

Nordic Visitor packages come with daily itineraries and all of your accommodation organised for you. So once you have all of the arrangements confirmed, you can make an informed choice on your flight times. If you have any questions, you can always contact your consultant for advice.

Try A Group Tour

My tour operator now tells me that my flight/accommodation/car hire/resort/special requests are not available and that I must accept a substitute arrangement or pay more money. But bear in mind that small group packages are a little different, as you are on a fixed itinerary for the duration of the guided tour. However, you can add extra nights to the beginning or end of your trip. A self-guided tour is one where you receive an itinerary, travel information and amenities such as accommodation arranged by a travel agent. You will not have a tour group or hired guide, but you will have the added freedom to explore in your own time. A travel agent’s role is to help people plan, choose and arrange their holiday.

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