A travel agency– Economic activities are in the form of providing services needed for trip, such as purchasing tickets, processing passports or visas, lodging, and excursions (travel bureau).
What is a Travel Agency?
A travel agency is a business activity of a commercial nature that organizes, and provides services for an individual or group of people, to travel with the main purpose of traveling.
Scope of Travel Agency
- Create, organize and sell travel tour packages.
- Arrange transportation for individuals (individuals) or groups who will take part in travel tours.
- Make reservations for accommodation, restaurants, to tourist attractions in various places.
- Take care of travel documents such as passports and visas.
- Create a travel guide.
- Serving the holding of conventions.
Travel Agencies Functions
- General Functions
In this case, travel agencies are business entities that can provide information about everything related to the world of travel in general and travel in particular.
- Special Function
A travel agency is a business that plans and organizes tours with its own responsibility and risk. In his activities, he acts on behalf of other companies and sells the services of the companies he represents. He, therefore, acts between tourists and the tourist industry.
Type of Travel Agencies
There are three different types of travel agencies:
This is a travel agent that is engaged in the most general field, which usually provides tour packages and short tour activities. For example, like walking around town.
Business Travel Agency
As the name implies, these agencies focus on travel related to business matters. Examples include meetings, conferences, and exhibitions which are often referred to as MICE Tourism (Meetings, Incentives, Conferences, and Exhibitions).
Specialized Travel Agency
This is a trip agency that is more specialized where the trip or tourist activities are guided by a guard who really understands the ins and outs and geographical activities of the tourist place. Examples such as religious tourism, adventure tourism, health tourism, and many others.
Difference between Travel Agency and Travel Agent
Although both operate in the same field and are under the auspices of the Ministry of Tourism and Creative Economy, both travel agencies and travel agents have some differences. Based on Law No. 9 of 1990 Article 12, a trip agency is a business that provides planning services, as well as tourism services and implementation. Meanwhile, travel agents are business activities that organize trips where they act as intermediaries in selling or managing services.
The main difference between the two lies in their business licenses. A trip agency has a license with a broad scope covering the sale of tourism services, tour planning, and tour service operators. Meanwhile, travel agents only get permission to act as retailers.
Functionally, travel agents only serve as intermediaries or organizers. Meanwhile, the travel agency has a duty to provide all information related to the world of tourism or especially the trip itself.